Our Commitment
RigMiner operates with complete transparency. This Privacy Policy explains how we collect, use, and protect your information when you use our cloud mining platform. We never sell your personal data and implement bank-grade security protocols across all systems.
By accessing RigMiner, you trust us with your mining operations โ we honor that trust through rigorous data protection standards and independent audits.
Information We Collect
We collect only necessary information to provide secure mining services, process payouts, and maintain platform integrity.
Account Data
Name, email address, and secure credentials for authentication.
Wallet Information
Bitcoin addresses, transaction records, and mining reward history.
Mining Metrics
Hashrate performance, shares submitted, and uptime statistics.
Technical Data
IP address, device type, and session identifiers for security.
How We Use Your Data
Process mining contracts, calculate earnings, and distribute rewards to your wallet.
Monitor suspicious activity, enforce 2FA, and protect against unauthorized access.
Send critical updates, payout confirmations, and support responses only.
Fulfill regulatory requirements including tax reporting and anti-money laundering checks.
Your Privacy Rights
Depending on your location, you have the right to access, correct, delete, or restrict processing of your personal data. We respond to all requests within 30 days.
- Right to Access โ Request a copy of your personal data.
- Right to Rectification โ Correct inaccurate or incomplete information.
- Right to Erasure โ Request deletion of your account and associated data.
- Right to Data Portability โ Transfer your data to another provider.
- Right to Object โ Object to processing based on legitimate interests.
Data Sharing & Disclosure
We do not sell or rent your personal information. Limited sharing occurs only with:
- Service Providers โ Encrypted hosting, analytics, and payment processors under strict confidentiality agreements.
- Legal Requirements โ When required by law, subpoena, or to protect rights and safety.
- Business Transfers โ In case of merger or acquisition, with prior notice to users.
Security & Retention
AES-256 for stored data, TLS 1.3 for transmission, and hardware security modules for keys.
Active accounts: data retained until closure. Transaction logs: 7 years for tax compliance.
Quarterly penetration testing and continuous vulnerability monitoring.
Optional but strongly recommended for all accounts.
International Transfers & Children
International Data Transfers: Your data may be processed on servers worldwide. We implement Standard Contractual Clauses (SCCs) to ensure adequate protection across borders.
Children's Privacy: RigMiner is not intended for persons under 18. We do not knowingly collect information from minors. If discovered, we delete immediately.
Cookies & Updates
Cookies: We use essential cookies for authentication and session management only. No tracking or advertising cookies are deployed.
Policy Changes: We may update this policy periodically. Material changes will be notified via email and in-app notification 30 days in advance.
Questions? Contact Us
Our support team is available to address your concerns or data requests.
support@payxpress-solutions.comResponse within 24-48 hours ยท RigMiner Support Team